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DingTalk slash “/”

DingTalk has recently integrated an AI office assistant based on the Tongyi Qianwen large model.

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What is DingTalk Slash AI?

“DingTalk Slash” was the term used in the early days of DingTalk to refer to quick AI interactions; users could type “/” to activate the relevant functions.

It is not a separate product at the moment; the related functions have been integrated into DingTalk AI Assistant, documents, email, meetings, and the enterprise AI platform.

The relationship between the old name and the current product

Early names or interactionsCurrent corresponding capabilityExplanation
Slash “/”Quick invocation or insertionSupport varies depending on the scenario and version.
DingDing Magic WandAI Assistant entry pointFor use on mobile devices or specific pages
Document AICreation, summarization, translation, and analysisIntegrate directly into DingTalk documents
Email AILetter writing and response assistanceGenerate a draft when editing an email
Enterprise AIAI search, AI tables, DEAPCombining organizational knowledge with business data

Therefore, not every feature shown in the early demonstrations can be considered a unified “slash product” available to any account at present.

Main functions

  • Summarize group chats, messages, documents, and work tasks.
  • Generate weekly reports, emails, plans, and various draft texts.
  • Rewrite, polish, abbreviate, expand, and translate text.
  • Quickly read articles, images, or PDFs and extract the key points.
  • Search and intelligent Q&A are carried out around corporate knowledge.
  • Assists in creating schedules, to-do lists, and work summaries.
  • Analyze table data, generate formulas, and create dashboards.
  • Generate paintings, posters, PPT outlines, and materials for meetings.
  • Create AI assistants with roles, knowledge, and permissions.
  • Build enterprise-level agents and workflows using DEAP.

DingTalk AI Assistant

AI assistants carry out office tasks through natural language conversations, and can access work data and applications as authorized by the organization.

AbilityTypical usesPrecautions
Message summarySummarize the conclusions of unread group chats and discussionsCheck for omissions and context.
Work summaryGenerate daily or weekly reports from work recordsVerify facts and individual contributions
Smart scheduleIdentify the time and create an arrangement.Confirm time zone and attendees
To-Do AssistantExtract tasks and create a to-do list.Verify the responsible person and deadline.
Intelligent Q&AAnswer general or corporate knowledge questionsCheck the scope of knowledge and its relevance.
DingDing NavigationSearch function and page entry pointAffected by account permissions

Document AI

DingTalk Document AI is integrated directly into the content editing process, and it can handle various stages ranging from blank drafts to existing documents.

  • Generate articles, outlines, or meeting materials based on a theme.
  • Refine, abbreviate, and expand the selected text.
  • Summarize the long text and extract key points, conclusions, and action items.
  • Translate the content and adjust the tone and style of expression.
  • Assist in analyzing table data and generating formulas.
  • Use whiteboards, mind maps, and collaborative tools to organize ideas.

The official website states that AI documents can be used for free, but the actual capabilities, as well as permissions regarding data processing and organization, depend on the account in use.

Email AI

When writing or replying in DingTalk Mail, certain versions allow the AI assistant to be invoked using “/” in order to generate draft emails.

  1. Create a new email or open the email that needs to be replied to.
  2. Call the currently visible AI entry in the editing area.
  3. Explain the recipient, purpose, tone, and key points.
  4. Let AI generate draft titles and text.
  5. Check the name, date, numbers, attachments, and commitments.
  6. Send after confirming the recipient and CC recipients.

AI querying and corporate knowledge

AI search can understand corporate documents and knowledge within the scope of its permissions, helping employees find information related to policies, projects, and business matters.

  • The administrator should first determine which knowledge can be learned and retrieved.
  • Sensitive departments can have separate settings for knowledge and member permissions.
  • The response must show or retain the verifiable original source.
  • Expired systems, duplicate documents, and incorrect information should be removed promptly.
  • Personnel, financial, and legal matters still require confirmation by the responsible persons.
  • Access rights should be adjusted immediately after an employee leaves the company or is reassigned to another position.

AI transcription and meetings

AI transcription services can handle voice-to-text conversion, text summaries, graphic summaries, as well as answering questions after a meeting; they are suitable for use in meetings and interviews.

StageAI capabilitiesManual confirmation
Before the meetingGenerate agenda and discussion questionsScope of participation and confidentiality level
During the meetingTranscription, distinguishing speech from recordingsAudio notification and consent
After the meetingGenerate summaries, to-do lists, and text-based records.Responsible person, deadline, and key figures
Further questioningSearch for answers related to the content of the meeting.Compare with the original recording and context

AI tables

  • Use natural language to create table structures and fields.
  • Generate or explain formulas to reduce manual configuration.
  • Batch processing of text, classification, and information extraction.
  • Generate dashboards and analytical insights from data.
  • Configure AI to automate business process connections.
  • Use Table Assistant to answer current data questions.

AI analysis may misinterpret values, nulls, and outliers; important reports must be verified by business personnel.

DEAP and custom AI assistants

DEAP is designed for organizations to create agents, allowing for the configuration of roles, knowledge, data, capabilities, permissions, and deployment scope.

ComponentsUsesKey management points
Character setupDefine tasks, tone, and boundaries.Avoid making commitments beyond one’s authority.
Knowledge setLearn about corporate documents and policiesSource, version, and permissions
Data analysisConnect tables or business dataField permissions and definitions
Perception OrchestrationRespond to dialogues or business eventsTrigger conditions and accidental execution
Publication permissionsRestrict use to specific users within the organizationMinimum available range
Proprietary modelsThe connected enterprise selects the appropriate model.Pro capabilities and model costs

DingTalk Slash AI Usage Guide

  1. Install or update DingTalk and log in with the correct personal and organizational accounts.
  2. Find the AI entry from the sidebar, magic wand, or the current page.
  3. Confirm that the organization has enabled the corresponding capabilities and allocated computing resources.
  4. Choose from the AI assistant, document, email, search, or table scenario.
  5. Enter the target, background, format, tone, and deadline.
  6. When dealing with corporate data, only the scope necessary to complete the task is granted access.
  7. The AI is asked to first provide an outline before generating the complete content.
  8. Check each item: names, data, regulations, dates, and links.
  9. Conduct privacy and permission checks when handling meeting or customer information.
  10. Save valuable prompts or create a dedicated AI assistant.
  11. The administrator regularly checks particle consumption and abnormal tasks.
  12. It must be finally confirmed by the responsible person before it is released or implemented externally.

What is AI computing particle?

AI particles are the unified resource unit used by DingTalk’s systems when various AI capabilities are employed; they are not necessarily equivalent to tokens.

The specific resource consumption varies depending on the functionality, model, input length, and complexity; the information provided on the submission page and in the usage details should be referred to.

Price per AI calculation unit

The pricing and benefits for the organization-level AI computing packages listed below are valid as of August 31, 2026; the actual prices and features shall be those indicated on the purchase page at the time of purchase or in the contract.

PackagePriceCalculate the quotaScope of knowledge acquisition
FreeFree300 certified companies per week, 100 uncertified companies per weekPast 3 months
Lite980 yuan/year20,000 per yearPast 3 months
Basic9,800 yuan per year200,000 per yearIn the past 6 months
Plus98,000 yuan per year2 million per yearIn the past year
Pro980,000 yuan per year20 million per yearAll corporate knowledge

The Free quota is allocated on a weekly basis, and the authentication status affects this quota; it is necessary to confirm whether the paid plan includes taxes as well as the details of the service contract before making a purchase.

Comparison of version capabilities

ProjectFree to PlusPro
Integration of proprietary modelsNot supportedUp to 20
Number of files per knowledge set20003000
Single file sizeUp to 100MBUp to 150MB
Word count per articleUp to 1 million charactersUp to 2 million characters
Pages per articleUp to 1000 pagesUp to 2,000 pages
Single-agent knowledge setUp to 20Up to 50
Data tableA single assistant can handle up to 5 items.A single assistant can handle up to 20 cards.
Local databaseNot listed as a general skillSupports 10 types
Ticket supportPlus priorityIncludes advanced service capabilities

Price boundaries

AI Computing Points, 365 Membership, Professional Version, Exclusive Version, and Wukong Membership are distinct products or resources; they should not be included in the same package.

ProductsPrimary targetCurrent reference
AI particle calculationOrganize AI resourcesFive levels: Free to Pro
DingTalk 365 MembershipIndividual usersThe official website shows a price of 169 yuan per year at the moment.
DingTalk Professional EditionDigitalization of small and medium-sized enterprisesThe official website shows 9,800 yuan per year at the moment.
DingTalk Exclusive VersionMedium and large enterprisesThe official website shows a price of 98,000 yuan per year at present.
Wukong MemberAI office agentIndependent members and particle counting rules

Before making a purchase, it is necessary to determine whether what is required is AI computing power, personal rights and interests, a collaboration platform, or access to intelligent agents; the contract shall prevail in the end.

Which users are it suitable for

  • Individual employees: write emails, summarize messages, generate weekly reports, and organize tasks.
  • Team leader: Summarize the conclusions of meetings and follow up on tasks.
  • Knowledge Administrator: Establishing a corporate knowledge Q&A system and access control framework.
  • Operations and sales: Creating plans, scripts, and content for customer follow-up.
  • Data professionals: Use AI-powered spreadsheets to assist with data cleaning, formula application, and analysis.
  • Developers: Create robots and AI assistants through open platforms.
  • Enterprise administrator: Manages computing resources, models, knowledge, and application permissions.

Data security and permissions

  • Only grant AI access to the chats and documents necessary to complete the task.
  • Salary, HR, contract, and customer data should be managed at different levels.
  • External AI assistants should not have the ability to read all of an organization’s knowledge by default.
  • Complete the assessment of suppliers and data before enabling the model or application.
  • Administrators should review the details of member usage, application usage, and computing resource usage.
  • Revoke permissions promptly after departure, job transfer, or completion of a project.
  • For critical operations, manual confirmation and audit records should be kept.

Content quality and compliance

  • AI-generated interpretations of regulations may overlook exception clauses.
  • Meeting minutes may misidentify the speaker, numbers, or responsibility for tasks.
  • Email drafts may contain inappropriate promises or be sent to the wrong recipient.
  • Table analysis may lead to misunderstandings regarding field definitions and statistical ranges.
  • For external content, it is necessary to verify facts, copyrights, and trade secrets.
  • When matters related to personnel, law, or finance are involved, they are reviewed by professionals.
  • Mark AI-generated or synthesized content in accordance with the applicable rules.

Open platforms and the boundaries of open source

ProjectStatus
DingTalk Open PlatformProvides robot, application, and interface capabilities.
Development of AI assistantsIt can be configured or developed on the official platform.
Official SDK and examplesThere are some public projects on GitHub.
DingTalk clientIt is not an open-source product.
AI assistants and model source codeNot fully made public

The open-sourcing of a certain SDK, connector, or example repository does not mean that DingTalk AI products, clients, or the underlying models as a whole are open-sourced.

Usage restrictions

  • The shortcut trigger location for “/” changes depending on the version and scenario.
  • Organization administrators can disable features or restrict knowledge permissions.
  • Different AI tasks require different amounts of computational resources.
  • Corporate knowledge may be missing due to indexing scope and update delays.
  • Complex files, images, and tables may not be parsed completely.
  • AI cannot replace decision-makers in making final business decisions.

Frequently Asked Questions

Is DingTalk’s slash “/” a separate AI product?

No, it was an early name and shortcut for AI interactions; those related functions have now been integrated into DingTalk AI Assistant as well as various office tools.

How can I access DingTalk AI Assistant now?

On the computer version, it is usually accessed through the sidebar, while on the mobile version it can be opened via options such as the magic wand; the exact location varies depending on the version and organizational settings.

Is DingTalk Document AI free?

The official documentation’s AI page indicates that it can be used free of charge, but the actual functions, available processing capacity, and organizational permissions depend on the current account settings.

How much quota is there for AI computing particles Free?

For companies that are subject to annual inspection and certification, the rate is 300 calculations per week; for those that are not subject to such inspection and certification, the rate is 100 calculations per week.

How much is the paid version of AI Compute?

The annual fees for Lite, Basic, Plus, and Pro are 980 yuan, 9800 yuan, 98000 yuan, and 980000 yuan respectively.

Can DingTalk AI learn corporate knowledge?

Yes, but the scope of what can be learned varies depending on the package; the administrator is also required to set up knowledge bases, member permissions, and data governance rules.

Is DingTalk AI an open-source product?

No, the official team provides a platform, SDKs, and example repositories, but the DingTalk client, AI assistant, and models are not fully open-source.

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