Andsend

Andsend is an AI-powered relationship intelligence platform designed for consulting firms, professional service organizations, and sales teams that rely on relationship-based selling. It integrates data from LinkedIn, email, and calendars to help users identify relationships that are weakening, determine the most appropriate times to reach out, find suitable referral paths, and craft personalized messages to send.

What is Andsend?

Andsend is more akin to a personal CRM and a tool for mapping team relationships, rather than a tool for sending mass messages. It uses AI to suggest who needs attention, why contact them now, and what to say, but it is still the user who decides when to send the messages.

Main functions

• Integrate LinkedIn and the email inbox.
• Connect to Gmail, Outlook, and calendars.
• Save the complete history of interactions with contacts.
• Identify the important relationships that are gradually cooling down.
• Track changes in positions, companies, and careers.
• Manage your network by Relationship Circles.
• Provide daily action suggestions along with the reasons behind them.
• Generate a message draft based on the historical context.
• Find a favorable referral path for the team to reach the target company.
• Reduce redundant communications and support the handover of relationships.

Relationship Circles

Users can organize their contacts into groups such as core contacts, active contacts, and those who are gradually becoming less important, or they can create Playbooks based on customers, potential clients, and industry peers. These groups help users focus on the people who are truly important, rather than maintaining a large list of contacts that is not meaningful.

Memory layer

The platform stores recent interactions, discussion contents, the importance of various individuals, changes in roles, and key milestones, thereby reducing users’ reliance on their own memory. The context generated by AI can still contain errors; it is therefore necessary to review the original conversation before sending anything.

Map relationship diagram

Andsend places contacts within a dynamic relationship diagram, showing changes in the strength of those relationships as well as the individuals who require attention. The team version also makes it possible to see who knows the key people in the target company.

Action recommendations

The system provides daily suggestions based on commitments, recent conversations, job changes, and shifts in the relationship, while also explaining why it is appropriate to get in touch at that time. Users can edit drafts, compose messages themselves, or ignore the suggestions temporarily.

Unified dialogue view

Interactions via LinkedIn, email, and calendar are aggregated on the contacts page, reducing the need to search through different applications for past interactions. WhatsApp is listed on the product page as a feature that will be available soon; it should not be considered a fully functional integration at present.

AI message draft

The system drafts follow-up messages based on actual interactions and the background information of the individuals involved, striving to maintain a natural tone. It is not an unattended automated sender; users should verify the facts, the tone, and the recipients before sending the messages.

Relationship loss detection

Andsend can detect situations in which important relationships lack interaction over an extended period or are weakening, and it suggests making minor, timely attempts to re-establish contact. The absence of communication does not always mean that the relationship is deteriorating; users need to consider the actual circumstances before drawing any conclusions.

Warm referral path

The team feature shows which colleague has the strongest relationship with the target contact, and it also allows for requests to make introductions. The warm path helps to shorten the process of getting to know someone new, but it is necessary to obtain the consent of both the colleague and the contact before making such an introduction.

Team collaboration

• Check the team’s reach within the target account.
• Identify the relationships between colleagues and key decision-makers.
• I am asking a colleague for a favorable referral.
• Prevent multiple people from contacting the same contact repeatedly.
• Share company dashboards and team analytics.
• Save shared notes and information on handover of relationships.
• Use the administrator portal and centralized billing.

Team view with privacy first

The official website states that conversations are kept private by default; the team can only see the relationship patterns and any gaps in coverage, while contacts or threads are shared only when the user chooses to do so. Companies should still conduct permission tests to determine which fields administrators and colleagues can actually view.

CRM integration

Pro supports integration with Salesforce, HubSpot, and Pipedrive; Andsend is used to enhance relationship intelligence rather than replace existing CRM systems. Teams should determine which systems serve as the ultimate source of data for contacts, activities, and opportunities.

Which users are it suitable for

• Consulting firms that rely on long-term trust to secure projects.
• Professional services firms that manage high-value customers.
• Founders and partners who need to maintain warm leads.
• B2B teams with long sales cycles and a limited number of contacts.
• A business development department that needs to coordinate relationships with multiple parties.
• Consultants who wish to reduce manual CRM data entry.
• Companies that need to retain the contextual information related to their employees when they leave.

Typical use cases

• Discovered important clients with whom no contact has been made for several months.
• Send a sincere congratulation when a contact is promoted.
• Find internal referral sources for the target company.
• Avoid having two colleagues contact the same decision-maker at the same time.
• Reactivate clients with whom we have worked in the past.
• Maintain a network of long-term potential projects and consultants.
• Complete the handover of responsibilities before the employee leaves.
• Put LinkedIn and email history in a unified view.

It’s not very suitable for which situations

• Growing teams that need to send thousands of unsolicited emails every day.
• A call center that relies on short-term transactions and a large number of leads.
• Only individual users who need a basic address book.
• People who do not want to connect their email, LinkedIn, and calendar accounts.
• Organizations that must use a CRM deployed entirely locally.
• Users who wish to have all AI drafts sent automatically.
• Technical teams that demand open-source core platforms.

Start using the tutorial

1. Create a free trial account.
2. Connect to popular email accounts, LinkedIn, and calendars.
3. First, import 20 to 30 of the most important contacts.
4. Create tags or Playbooks based on customers, prospects, and key relationships.
5. Check the system-generated interaction history and relationship suggestions.
6. Spend a little time each day dealing with the action feed.
7. Adjust the priority of relationships based on actual results.

Tutorial on building a network of relationships

1. Define the business meanings of core, active, and distant relationships.
2. Select the contacts that require long-term maintenance.
3. Record the value of the relationships and the common background for each person.
4. Add recent commitments, next steps, and important dates.
5. Let the system update suggestions based on interaction signals.
6. Review misclassified errors and invalid contacts on a weekly basis.
7. Delete low-value records that no longer require maintenance.

Warm Introduction Tutorial

1. Check the coverage of team relationships in the target account.
2. Find the colleague who has the strongest relationship with the key contact.
3. Check recent interactions to confirm that the relationship remains active.
4. Explain to the colleague the reasons for making the referral and its value to both parties.
5. A short, shareable introduction is provided upon obtaining consent.
6. Avoid bypassing colleagues to use their personal connections directly.
7. Provide timely feedback on the progress and express gratitude after making a referral.

Tutorial for using AI messages

1. Open the system’s suggested contacts and reasons for contacting them.
2. Review recent conversations, commitments, and changes in people.
3. Generate a draft version of the message.
4. Remove vague compliments and untrue content.
5. Add specific value in your own tone.
6. Confirm the channel, recipient, and timing of sending.
7. I click to send it and record the result.

Team onboarding tutorial

1. Establish the governance rules for team collaboration relationships.
2. List the accounts that need to be connected along with the CRM.
3. Set boundaries for personal conversations and shared contacts.
4. First, a small team introduces a limited number of contacts.
5. Verify the warm path and repeated contact prompts.
6. Train members on how to request introductions and handovers.
7. Identify the gaps through team dashboards for review.

Price packages

Free trial free trial

• The monthly fee is shown as 0 euros.
• It includes a unified inbox for LinkedIn and emails.
• Contains AI action recommendations.
• Contains signals of job changes.
• A maximum of 5 tags can be used.
• At most 1 Initiative can be created.
• Suitable for verifying connections and suggesting quality levels.

Pro plan

• 49 euros per month.
• There is no limit on the number of tags and Initiatives.
• Connects Salesforce, HubSpot, and Pipedrive.
• Import and enrich contact information.
• Supports exporting contact data.
• Provides personal relationship analysis.

Unlimited team plan

• For the price, please contact sales.
• Provides team contact visibility and shared networks.
• Shows the relationship between colleagues and contacts.
• You can ask your colleagues for a referral.
• Includes company Kanban and team analysis.
• It supports shared notes and centralized billing.
• Exclusive Andsend experts are provided.

Free trial period

On the current pricing page, the entry-level plan is labeled as a Free trial with a cost of 0 euros per month; however, the exact duration of this trial period is not specified on the page. It is necessary to check the details regarding the trial period, renewal options, and any functional restrictions before registering.

Data connection

Data and Privacy

Email accounts, LinkedIn profiles, and calendars contain a great deal of data related to personal and business relationships; before integrating them, it is necessary to examine the OAuth permissions, retention periods, rules for deletion, as well as the procedures for handling data related to departing employees and customers. In the team version, it is also important to clarify the boundaries between personal contacts and company assets.

Microsoft compliance

The help center provides information on Microsoft integration and compliance requirements, which companies can use to determine the necessary permissions. Security reviews should still be carried out in accordance with their own Microsoft tenant policies, conditional access settings, and data classification rules.

Help documentation

The official help center covers topics such as getting started, Actions, Initiative, contacts, billing, integration, account management, and common questions. Teams can incorporate these documents into their training programs and establish their own standards for relationship management.

APIs and developer capabilities

The official website currently emphasizes the connection between CRM and communication platforms; it does not display any public APIs, SDKs for developers, nor information regarding pricing for independent calls. Companies that need to customize data flows should inquire about this in the Unlimited sales discussions.

GitHub and the open-source status

The GitHub organization associated with the Andsend domain still uses the old Zaplify name; its public repositories contain mainly examples and small projects. The core relationship diagram, AI suggestions, unified inbox, and team platform do not have their source code made available publicly.

Product advantages

• It is designed around high-value relationships rather than a large number of cold leads.
• Integrate LinkedIn, email, and calendar contexts.
• Explain who needs to be contacted and why it is necessary to do so now.
• AI only drafts the messages; the user retains the right to send them.
• It can detect changes in roles and shifts in relationships.
• The team version can reveal hidden referral paths.
• Reduce redundant communications and support the handover of relationships.
• It can be used in conjunction with existing CRMs.

Usage restrictions

• Pro costs 49 euros per month, which is relatively expensive for individual users with mild needs.
• There is no publicly available fixed price for the team version.
• Core values rely on connecting individual communication data.
• Relationship scores and AI recommendations may give incorrect judgments.
• It is not suitable for bulk cold emailing or unsupervised mass sending.
• WhatsApp is still in a state of being about to receive support.
• There is no public developer API.
• The core platform is not open source.

Basic information

Recommendation score

The comprehensive recommendation score is 4.2 out of 5 points. Andsend is suitable for professional teams that rely on long-term trust and strong relationships to win projects, but its actual value depends on whether the team members are willing to share data and work continuously on implementing the recommended actions.

Frequently Asked Questions

What is Andsend?

It is an AI-powered relationship intelligence platform that integrates LinkedIn, email, and calendars to remind users to maintain important business relationships.

Is Andsend a mass messaging tool?

No, the product places emphasis on quality and manual control; AI only suggests contacts and draft messages.

Is Andsend free?

A free trial is currently available at 0 euros per month, offering limited tags, Initiative, and basic recommendations.

How much is Pro?

Pro costs 49 euros per month and includes unlimited tags, CRM integration, import/export, and analysis capabilities.

Which CRMs are supported?

Pro offers official support for Salesforce, HubSpot, and Pipedrive.

Can the team see my private conversations?

The official website states that conversations are private by default, and users only share contacts or threads if they choose to do so; nevertheless, companies should still verify the permissions.

Is WhatsApp supported?

The product page lists WhatsApp as a feature that will be supported soon; it is not yet available officially.

Are APIs provided?

No public API or SDK documentation was found; for custom requirements, it is necessary to contact the team for confirmation.

Is Andsend open source?

It is not open source; the public GitHub repository does not include the core business platform.