GigRadar

A one-sentence summary

GigRadar is an AI-powered lead generation and sales platform designed specifically for Upwork agencies; it can automatically identify suitable jobs, create personalized proposals, submit bids, and handle responses, follow-ups, and appointments within a unified CRM system.

Tool Introduction

GigRadar is operated by the company ORAQL, Inc. based in Delaware, United States. Its main users are B2B service providers that rely on Upwork to find projects. The platform combines Job Scanner, automatic bidding, analysis tools, CRM functions, and AI-powered sales responses to create a workflow that takes clients from the moment a job becomes available until a call is scheduled.

GigRadar currently uses Sardor AI for job filtering and bidding management, and Laziza AI for customer communication and appointment scheduling. Users can also connect to Upwork Business Manager or API Keys, and staff at GigRadar assist with the configuration during the onboarding process.

GigRadar makes it clear that it is an independent service, with no affiliated or commercial relationship with Upwork. Whether a particular automation process is allowed is determined by Upwork’s current policies, the scope of API approvals, and the actual permissions of the account; it cannot be decided solely based on GigRadar’s marketing materials.

Main functions

Real-time Job Scanner

Scanner continuously monitors Upwork jobs that match specific keywords, services, and ideal customer profiles, and can provide real-time alerts. The quality of the filtering criteria determines the quality of the subsequent proposals; too broad criteria can lead to wasted efforts and a lower response rate.

Dual positioning via AI and keywords

The platform offers both AI Targeting and Keyword Targeting, allowing users to train filters by including or excluding certain positions. The self-learning filtering mechanism adapts gradually to business preferences, but regular manual verification is still required to address false positives and false negatives.

Preliminary score for positions and anti-spam measures

GigRadar assigns a preliminary score based on budget, the customer’s history, the clarity of the scope of work, and how well the request fits the business needs; it also provides tools for detecting fraud and fake job listings. This filtering helps to reduce unnecessary expenses, but it does not constitute any guarantee regarding the customer’s creditworthiness or their ability to pay.

Generation of personalized proposals

Sardor AI generates cover letters by taking into account the details of the position, information about the agency, and relevant settings; it can also handle tasks related to screening, making invitations, and implementing boost strategies. Nevertheless, for original proposals, it is still necessary for humans to verify the case studies, skills, prices, delivery timelines, and commitments involved.

Automatic and semi-automatic bidding

Users can set up automatic submissions, or opt for Semi-Automated Bidding to keep manual confirmation required. The page also lists Custom Schedule, Smart Boosting, and Auto Top-Ups; before activating them, it is necessary to define a daily budget, minimum rating criteria, and termination conditions.

Upwork Analytics

The analysis section includes Profile statistics, view rates, response rates, performance of different users, the effectiveness of campaigns, Boost bidding, Connects usage, cost predictions, as well as historical demand and keywords. These metrics are useful for optimizing the Scanner, but they do not guarantee winning contracts.

Unified Upwork inbox

GigRadar CRM brings together the chats from multiple Upwork accounts in a single interface, and allows team members to log in separately. The Basic version uses API synchronization, while the Pro and Unlimited versions include Business Manager integration for faster real-time chatting.

Laziza AI automated response

Laziza AI can read job descriptions, original proposals, and full conversations, and automatically generate the first response in a preset tone. Users can adjust or turn off these automatic responses according to their preferences; however, sensitive negotiations, price discussions, and legal commitments should still be handled by humans.

AI meeting scheduling

Pro and Unlimited allow users to specify times, schedule meetings, and manage appointments within the chat function. This process reduces the delay between receiving a response and starting the call; however, it is necessary to confirm the time zone, calendar availability, participants, and the meeting link.

Ten-stage sales pipeline

CRM provides ten Deal Stages for each conversation, as well as private team notes, mentions, and scheduled follow-ups. Users can filter by stage, customer, and account, eliminating the need to manage leads using scattered tables.

Files and team collaboration

Pro and Unlimited allow up to 5 files to be uploaded and downloaded in chats, with a limit of 20MB per file. Teams should avoid uploading sensitive information such as source code, customer credentials, identification documents, or any data other than contracts.

Inbound keyword analysis

GigRadar Inbound is used to identify the most popular keywords in the industry, thereby helping to improve the visibility of one’s Upwork profile in search results. Keyword trends serve as clues for understanding market trends, but it is not appropriate to mislead clients by using irrelevant keywords.

Manual Business Manager and support

During the introduction session for the main site, a dedicated Business Manager is assigned to the organization, and the configuration is optimized through introductory calls, account management, and monthly audits. The level of service provided and the response time may depend on the specific plan or individual contract.

Comparison between Sardor AI and Laziza AI

Complete CRM workflow

1. Determine the number of Upwork accounts that need to be connected, and choose either your own API Key or a rented Key.
2. Link the account to the necessary Business Manager, and prohibit team members from sharing their Upwork passwords.
3. Synchronize existing sessions to the unified Inbox; on the first connection, records from the past 90 days can be filled in.
4. Set the Deal Stage, team members, private notes, and Laziza AI rules for each account.
5. For the first response, separate settings are provided for tone, trigger conditions, and threshold for manual intervention regarding follow-ups and appointments.
6. Test a set of low-risk sessions to check synchronization latency, files, time zones, and calendars.
7. Adjustments are made based on response time, reservation rate, conversion rate, and complaints, not just on the speed of sending.

Usage tutorial

Create the first Scanner

1. List the agency’s most confident services, target customers, minimum budget, and industries to be excluded.
2. Start with a small number of high-intent keywords, and add payment verification, hire rate, and budget criteria.
3. Browse a list of historical or current job openings, and provide feedback for those that meet the requirements as well as those that do not.
4. Compare AI scores with human judgments to correct overly broad keywords, ambiguous services, and low-quality customers.
5. First, enable the reminder or semi-automatic mode, check the proposals and filter the issues before submitting.
6. Re-evaluate automatic bidding once sufficient data has been accumulated, and set daily limits for connects and submissions.

Review an AI proposal

1. Confirm the scope of the position, budget, client history, and the actual conditions for making decisions.
2. Delete cases, scores, skills, team size, and delivery commitments that lack evidence.
3. Replace the generic opening with one or two facts directly related to the position.
4. Check the Bid Amount, billing method, milestones, filtering criteria, and Boost settings.
5. Ensure that the proposal does not contain any irrelevant content, sensitive information, or external links that violate Upwork’s communication rules.
6. After submission, the records of views, responses, interviews, contracts, and Connects costs are saved for Scanner’s reference.

Configure Laziza AI for the first interaction and follow-ups

1. Select an account and specify the scope of services that AI can handle as well as the matters for which no commitments can be made.
2. Provides approved tones, available times, examples, and answers to common questions.
3. Turn off automatic handling of payments, discounts, legal matters, confidentiality issues, medical concerns, or other high-risk issues.
4. First, let the AI generate a draft, which is then approved by a human to verify whether the position and chat history have been understood correctly.
5. Test scheduling across time zones, rescheduling meetings, wake-up in case of no response, and manual takeover.
6. Only after the system’s performance becomes stable will automation be expanded account by account, while random checks of conversations and the ability to disable the system urgently will still be in place.

Submit proposals through the GigRadar API

1. First, activate at least one valid Scanner, and then apply to GigRadar for an API package and a Sandbox Key.
2. Store the API Key only in the server’s key management system, and send it using X-API-Key.
3. Register a Webhook to receive matching job postings, and an immediate success response is sent to prevent duplicate submissions.
4. Read the details of the Opportunity and the relevant filtering criteria, create a proposal, and then carry out checks regarding facts, budget, and compliance.
5. Call the Application endpoint to submit the cover letter, quote type, amount, and answers to questions.
6. Save the returned Proposal ID and the amount of Connects consumed, and implement idempotency, retry mechanisms, as well as manual alerts.
7. Regularly check whether the use of the API remains within the scope approved by Upwork and GigRadar.

Which users are it suitable for

• Upwork agencies: need to continuously discover job opportunities, submit bids quickly, and manage a large number of responses.
• B2B development and design team: Creates multiple scanner and proposal processes around defined services.
• Sales team: Centralizes the management of sessions, follow-ups, and stages for multiple Upwork accounts.
• Institutions that already have high-quality profiles: use automation to expand their reach while keeping costs associated with connections under control.
• Time-zone-crossing teams that need to respond during both day and night: AI is used to reduce the time required before a response can be given.
• Development team: Uses Webhook, Gigs, Opportunity, and Application interfaces to connect with internal systems.
• Organizations that do not wish to share their account passwords can carry out collaboration through separate login processes and authorized connections.

Typical use cases

• Monitor multiple technical keywords, and submit applications only for positions with a high budget, verified payment, and clear scope.
• Create separate Scanners for web development, design, marketing, and AI automation, and compare the response rates.
• Customized proposals are generated promptly after the job posting, with the sales staff carrying out the final review.
• Aggregate the messages from ten Upwork accounts into a single Inbox to avoid scattered replies.
• Let Laziza AI handle the first low-risk transaction at night and automatically suggest available meeting times.
• Place old leads in specific phases and schedule follow-ups to reactivate conversations that have not yet resulted in a sale.
• Positions are sent to the internal agent via Webhook, and then approved submissions are made using the GigRadar API.

Product advantages

• It covers discovery, screening, proposal submission, bidding, responses, scheduling, and the pipeline, not just writing a cover letter.
• Scanner combines keywords, AI scoring, feedback learning, and anti-spam filtering.
• Unified Inbox allows teams with multiple accounts to avoid sharing passwords or constantly switching between Upwork pages.
• CRM brings together AI-initiated first contacts, scheduled follow-ups, meetings, and the ten-stage Deal Pipeline within the same session.
• The public API provides real-time job listings, details of opportunities, Webhook functionality, and the ability to submit applications.
• Basic, Pro, and Unlimited are categorized according to the size of the account, and using an Upwork API Key can help reduce costs.
• The main server offers manual onboarding, account management, and audit settings, making it suitable for organizations with complex processes.

Usage restrictions and precautions

• GigRadar is not an official partner of Upwork; Upwork remains responsible for determining the platform’s policies and account-related decisions.
• Upwork explicitly warns that unauthorized robots and automation may result in warnings, restrictions, or a permanent ban.
• Even with an Upwork API Key, it can only be used for the purposes and within the scope approved; spam proposals and scraping are still prohibited.
• It is up to the user to verify directly with Upwork whether the submission mode via GigRadar’s Business Manager is suitable for a particular account.
• For the automatic bidding products offered by the main server, there are no unified and publicly available pricing plans; a demo and individual quotes are required.
• The CRM price does not include the fees for Connects, Boost, and Upwork, nor possible fees for each individual bid.
• AI proposals and responses may exaggerate capabilities, misinterpret job requirements, or make unauthorized commitments; therefore, human oversight is necessary.
• The Privacy Policy and Terms of Service were last updated in 2022, and the privacy document still contains blank placeholders.
• The terms state that purchases are non-refundable, that subscription cancellation takes effect at the end of the current payment period, and that the 10-day CRM trial should be considered separately.

CRM prices and packages

The following are the public monthly prices in US dollars as displayed on the GigRadar CRM page on August 22, 2026. Each package includes an Upwork API Key for rental, and the page indicates that its value is 100 dollars per month; having a qualified key of one’s own allows for a reduction of 100 dollars per month on any package.

Basic offers a 10-day free trial; a bank card is required, and this trial is available only once per team. No fee is charged if cancellation is done before the 10th day. The page also states that annual payment can save up to $1,200, but it does not list the total cost for each annual payment plan in the price table.

Additional costs and billing discrepancies

On the CRM page, the description of automatic bidding per transaction shows two amounts: $2 and $4; this may be due to different configurations or a failure in page synchronization. It is advisable to estimate the budget using the higher amount first, and then confirm in the order the exact price, the settlement time, and whether fees are charged in case of failed submissions.

Comparison of CRM versions

API and Webhook

GigRadar offers a Public API v1 that uses X-API-Key for authentication. The API packages are added on top of the Scanner service; users need to have at least one valid Scanner that is capable of matching target positions.

GigRadar’s Application interface is not part of Upwork’s public API. It operates on behalf of client organizations through GigRadar’s own Business Manager account; therefore, technical availability and the scope of Upwork’s permissions are two separate matters.

Upwork compliance and account risks

Upwork considers scripts, extensions, and third-party services that automatically send requests, collect data, or perform actions faster than a human can to be automation tools. Unapproved use of such tools may result in warnings, temporary restrictions, or a permanent ban.

• Before using the Upwork API, it is necessary to apply for a key, specifying accurately its purpose, permissions, and mode of operation.
• The API Key does not permit automation beyond the approved scope, nor does it allow spammy proposals, invitations, or scraping.
• Browser Session Cookies, OAuth Tokens, and API Keys cannot be combined to be used in unauthorized scripts.
• Simulating human behavior through web endpoints, extensions, automatic refreshing, or background polling may trigger risk controls.
• GigRadar claims to offer connections via Business Manager and official APIs, but it explicitly states that there is no business agreement with Upwork.
• Users should submit the complete architecture and the method of submission to Upwork support for confirmation, without relying on third-party compliance assurances.
• Using semi-automatic and manual review first can reduce content-related risks, but it does not eliminate the risks associated with the platform’s policies automatically.
• When an account receives a warning, relevant processes must be stopped immediately, records must be saved, and operations should be resumed only after verifying with Upwork.

Data and Effect Evaluation

The case studies on the official website and the internal data represent specific customers and samples, and cannot be used as a guarantee for all users. Teams should use their own data regarding scanners, industry trends, budgets, and sales figures to calculate the actual return on investment.

Platform support and integration

GitHub and the open-source status

Privacy and data security

The Privacy Policy was last updated on February 1, 2022, and it outlines the categories of data that are processed, including accounts, devices, logs, cookies, location data, marketing materials, and information from third parties. The policy also states that payment data is stored by payment service providers and may be used for providing services, offering support, ensuring security, processing orders, and carrying out marketing activities.

The document contains obvious unfinished placeholders; for example, the retention period is indicated as X months after the account is terminated, and some email addresses and link to requests are empty. The current CRM also handles messages, files, meetings, and team notes from Upwork, and the purchaser should request a more complete version of the current DPA along with details from the sub-processors.

• The platform provides access to job listings, proposals, chat history, customer information, team notes, and sales stages.
• Only the Upwork account, API Scope, and team seats necessary to complete the work are authorized.
• API Keys, Upwork credentials, Webhook Secrets, and calendar tokens must be stored in a key management system.
• Do not allow AI to automatically send contracts, payments, or commitments of a confidential, medical, or legal nature.
• Delete keys, identification documents, customer data, and unpublished source code before transferring the files.
• Regularly review the access rights of former employees, contractors, and Business Managers.
• Apply under applicable laws for access, correction, or deletion, but the request portal for the old policy is incomplete.
• If SOC 2, data residency, DPA, retention periods, and incident response certifications are required, a written inquiry should be made first.

Subscription, cancellation, and legal terms

Basic information

Recommendation score

Recommendation score: 4.1 / 5. GigRadar covers everything from job discovery and proposal submission to multi-account Inboxes, AI-powered initial responses, scheduling, pipelines, and APIs; its functionality is more comprehensive than that of simple automatic bidding extensions.

The main risks include high costs, opaque pricing for the core products, outdated privacy documents, and the need for users to obtain clear confirmation regarding the balance between automation and Upwork’s approval criteria. This approach is most suitable for agencies that already have stable services in place, are able to review proposals, and can afford the associated compliance costs.

Frequently Asked Questions

What is GigRadar?

It is an AI-based customer acquisition platform designed for Upwork agencies, offering tools such as Scanner, job scoring, personalized proposals, automatic bidding, analysis, a unified inbox, AI responses, and a sales pipeline.

How much is GigRadar?

The public CRM versions are available at 199 dollars per month for Basic, 299 dollars per month for Pro, and 599 dollars per month for Unlimited. For Sardor’s automatic bidding features as well as the API add-ons, a quote is required after a demo.

Is there a free trial?

CRM offers a 10-day trial period; a bank card is required, and it is available for each team once. Cancellation before the 10th day prevents the plan from being converted to the Basic version at a cost of $199 per month.

Can I bring my own Upwork API Key?

Yes. Each CRM package includes a rental key worth $100 per month; using a key approved by Upwork can reduce the cost by $100 per month.

Is there an additional fee for automatic bidding?

Yes, Pro and Unlimited plans are charged based on the number of submissions. On this page, two pricing options are shown: $2 per submission and $4 per submission; it is necessary to confirm the exact price in the order.

Will GigRadar share the Upwork password?

The official process emphasizes connection via API and Business Manager; team members should use their own login credentials, and it is not permissible to share Upwork passwords or browser sessions.

Will Laziza AI respond to customers automatically?

It can handle the first response, follow-ups, and appointments, and allows for adjustments or cancellation based on the account settings. High-risk negotiations and commitments should always be entrusted to qualified personnel.

Are public APIs available?

It provides Public API v1, which includes information on Gigs and Opportunities, the ability to submit applications, as well as Webhooks. To use it, one needs a Scanner, an API package, and an X-API-Key.

Is GigRadar an official partner of Upwork?

No. GigRadar clearly states that it has no affiliation or business relationship with Upwork; users must check for themselves what is approved by Upwork.

Will using GigRadar result in my Upwork account being banned?

No third party can guarantee that this will not happen. Upwork will impose penalties on any unauthorized or excessive use of automation; before implementing such systems, it is necessary to submit a detailed description of their purpose and architecture to Upwork for approval.

Is GigRadar open source?

Neither the platform, nor the AI modules, nor the automatic bidding system are open source; moreover, no official SDK has been identified. The code available on public blogs is merely an example of how to use the API.

Can it be canceled and a refund issued?

The terms state that cancellation can be requested by contacting the authorities, and it usually takes effect at the end of the current payment period; it is also specified that purchases are non-refundable. The specific consumer rights and rules regarding CRM trials depend on the region and the order details.

Is it suitable for individual freelancers?

It is possible to use CRM with a single profile as well, but the starting price of $199 along with the procedures required by agencies make it more suitable for businesses rather than individuals. Individuals should first compare the expected value of the contract, the benefits offered by Connects, and the compliance costs involved.

Summary

GigRadar is suitable for agencies that use Upwork as their main channel for acquiring clients, and that wish to organize processes such as screening, submitting proposals, responding to inquiries, and managing client relationships in a systematic way. It is recommended to first use high-quality scanners and manual review to verify genuine responses and completed deals, before gradually increasing the use of automation.

Before signing the contract, it is necessary to confirm the total cost, the fees charged per task, ownership of the key, data retention policies, as well as the procedures for refunds and withdrawal. It is also important to verify directly with Upwork the options related to automation and Business Manager. Speed and scale become valuable only when the proposal is accurate, well-matched to the requirements, and the account is in compliance with the rules.