AI Redaction Software & AI Security Platform

What is iDox.ai?

iDox.ai is a platform designed for document masking, data anonymization, and the protection of data generated by artificial intelligence. It is intended for use by organizations in the legal, governmental, medical, life sciences, financial, and other fields that deal with sensitive information.

The current product framework is based on Total Trust and consists of iDox.ai Suite, iDox.ai Guardrail, and the management console. The Suite is responsible for cleaning documents before they are sent to external processes, while Guardrail ensures real-time protection against data leaks when employees and AI agents use artificial intelligence.

Core products

iDox.ai Suite

• Automatically identifies and permanently removes sensitive information from documents.
• Process personal, financial, medical, legal, and intellectual property data using rules and context models.
• Anonymize or mask information to reduce the risk of identity identification while preserving its analytical value.
• By comparing different versions of the document, sensitive content that reappeared after editing was identified.
• It generates masked files, processing reports, and certification of data masking, supporting auditing and delivery processes.

iDox.ai Guardrail

Guardrail monitors user input, pasted content, files, and the behavior of AI agents; it identifies, blocks, or replaces sensitive elements before such data reaches ChatGPT or other AI tools. The desktop version can also scan local files and regulate the use of AI in accordance with an organization’s policies.

Management Console

Administrators can centrally set policies, user roles, as well as permissions for devices and agents, and they can view audit and processing records. The enterprise version also allows for the creation of different data rules based on departments, tasks, or projects.

Document processing capability

Supported content types

The authorities list over 47 different file formats, including PDF, Word, Excel, PowerPoint, Visio, images, CSV, HTML, RTF, and text files. When scanning PDFs and images, OCR is used first to identify the content, after which the text, logos, and signatures are processed.

Identifiable sensitive information

• Name, address, phone number, ID number, and other personal identification information.
• Data related to accounts, finance, transactions, and credit.
• Protected health information, case details, and medical document contents.
• Trade secrets, source code, internal documents, and intellectual property.
• Case documents, privileged communications, and restricted information in government records.

Source of the file

Files can be imported from local devices, as well as from sources such as Google Drive, Dropbox, OneDrive, Box, NetDocuments, and SharePoint. Before connecting to cloud storage, it is necessary to review the authorization settings and the third-party data policies.

How to use iDox.ai

1. Select either document masking in Suite or real-time protection via Guardrail, and confirm the data type and compliance requirements.
2. Upload a small number of anonymized test files, or install Guardrail on a controlled device to try it out.
3. Select or create an identification configuration to specify the entities that need to be deleted, masked, retained, or verified manually.
4. Run AI analysis to examine each item for missed detections, false positives, as well as OCR and table recognition results.
5. Apply irreversible desensitization and download the files, proofs, and reports; do not overwrite the unique copy with the original files.
6. The second reviewer selects random high-risk documents to check; only after confirming the absence of sensitive metadata are they shared or published.

iDox.ai Suite pricing

The prices listed below were verified on August 25, 2026, and are expressed in US dollars. Different prices may apply for the Azure Government region, multi-tenant enterprise plans, additional pages, and professional services; the final price will be as indicated on the purchase page or in the sales quote.

The standard annual payment saves approximately 16.7% compared to the monthly payment; for Premium and higher versions, discounts for two or three years can be requested. The trial version allows processing up to 20 pages in total, with only the first 2 pages of each document being processed, and a maximum of 20 files.

Price of guardrail

Guardrail and Suite belong to different product lines; it is not possible to determine the licensing for devices or agents based on the page limits of Suite. The options listed below are those available for individual use at present; separate quotes are required for enterprise management and large-scale deployment.

Some cloud-based agent solutions are still marked as upcoming on the page; it is necessary to verify their actual availability before making a purchase. The “upcoming” status indicated in the feature roadmap should not be considered an actual feature that is already available.

Refunds and subscriptions

• Suite offers a refund guarantee of 7 to 14 days, with the specific period varying depending on the location and purchase channel.
• Eligibility for refunds, trial restrictions, and automatic renewal are subject to the settlement page and the refund policy.
• Long-term subscription discounts reduce the unit price, but they may increase the upfront payment amount and the lock-in period.
• Government cloud, industry versions, and enterprise contracts typically come with separate order terms.

Developer API

iDox.ai offers a Data Privacy API and a No-Code API, which enable the integration of functions for identification, data masking, and anonymization into business applications. The developer center indicates that more than 47 different file formats can be processed, and new accounts are granted a trial credit worth $200; the actual validity period and pricing for API calls are specified in the control panel.

APIs can be used for batch processing of files and for enterprise workflows, but the official documentation does not confirm that all the capabilities of Guardrail for desktop applications can be accessed through the same interface. Before integrating it officially, it is necessary to check aspects such as the data area, file size, concurrency levels, retention period, and error handling.

Safety and compliance

• The official website lists SOC 2 and ISO 27001 certifications, and offers security controls for businesses.
• The product can assist in carrying out the data masking processes required by regulations such as GDPR, HIPAA, CPRA, and FOIA.
• Desensitization is achieved by removing text and metadata, rather than just covering it with visible black boxes.
• Handling certificates, reports, roles, and audit records helps to establish auditable processes.
• Different regulations impose varying requirements regarding anonymization, retention, and disclosure; software cannot replace legal and compliance advice.

Which users are it suitable for

• A legal team that handles litigation documents, contracts, evidence, and information related to attorney’s privileges.
• Government agencies that need to release public records or handle FOIA requests.
• Medical and life sciences teams that share research materials, cases, and protected health information.
• Financial institutions that handle statements, loans, accounts, and customer identification information.
• Security teams that aim to prevent the leakage of sensitive data when employees use generative AI.
• Development platforms and documentation platforms that need to delete files on a large scale through APIs.

Product advantages

• It covers both document cleanup and real-time protection against leaks during AI usage.
• It supports OCR, batch processing, multiple formats, and various cloud document sources.
• It provides document comparison, collaborative review, certification, and audit records.
• There are options for individual and small team packages, as well as choices for industry and government deployments.
• The developer API allows for the integration of data masking capabilities into existing systems.

Open-source status

iDox.ai Suite, Guardrail, the management console, and the hosted API are all commercial products; the official website does not state that the entire platform is open source. Nor is there an official GitHub repository containing the source code for the complete product.

The fact that a product supports API integration or operation on cloud platforms does not mean that the models, desktop clients, and server-side code can be downloaded freely or deployed in a private environment. Organizations that require offline access or audits at the source code level should request this during the procurement phase.

Usage restrictions and precautions

• AI recognition may fail to detect sensitive information or may over-sanitize it; therefore, manual review is necessary before publication.
• The quality of OCR is affected by scanning clarity, handwriting, tables, rotation, and low contrast.
• Once irreversible desensitization occurs, the original text cannot be restored; therefore, controlled original copies and version records should be kept.
• The fact that a compliant name is displayed on the official website does not mean that the customers are automatically compliant; the responsibility for formulating strategies and taking actions remains with the organization.
• Before uploading confidential business information, medical, and legal data, it is necessary to determine the storage location, retention period, and sub-processors.
• The trial version processes only the first 2 pages of each file, so it cannot be used to assess the cross-page recognition performance in longer documents.

Frequently Asked Questions

Can iDox.ai process scanned PDFs?

Yes, it is possible to use OCR to identify the content of scanned documents and then detect and remove sensitive information. Scans of low quality still require manual inspection.

Can the desensitized content be restored?

According to the official documentation, final data masking involves removing text and metadata, and this is an irreversible process; therefore, a secure original copy should be kept before applying such masking.

Is batch file support available?

Batch processing is supported, and the enterprise version is suitable for workflows with a large number of pages. The actual concurrent usage, file size, and costs associated with additional pages need to be determined based on the chosen package.

Whether API is provided

Data Privacy API and No-Code API are available, along with trial quotas for developers. The pricing and limitations for production use are determined by the developer’s account settings.

Is iDox.ai open-source software?

No. It is a commercial data masking and AI security platform; the availability of public interfaces does not mean that the source code of the platform is made available.

Summary

iDox.ai is suitable for organizations that need to remove sensitive information from shared documents and prevent data leakage as employees or AI systems use those documents. When making a choice, it is necessary to check the quotas available on the Suite page, the Guardrail licenses, the amount of API usage, as well as the enterprise compliance requirements, while also maintaining a manual review process.