NetEase is too formal.

What is NetEase Jianwai?

NetEase Jianwai is an AI-based service for voice transcription, subtitle translation, and conference transcription offered by NetEase Youdao. Initially, this product was available as the “Jianwai Workspace” service for individual users, enabling the conversion of audio, video, subtitles, and document content into editable text.

For businesses, it offers machine-assisted processing along with manual services, meeting subtitles, OCR, and API access.

The personal portal is still accessible, but it displays limited information; the main features and pricing details can be found on Youdao’s Enterprise Translation and Youdao Smart Cloud pages. The quotas available on the personal dashboard cannot be applied to the pricing for enterprise services – each case must be assessed separately.

Audio to text

Users can upload interview, course, meeting, podcast, and recording files, and text transcripts with time information are generated using speech recognition. It is suitable for organizing long recordings, creating meeting minutes, and preparing drafts for subsequent subtitles.

Background noise, multiple voices speaking at the same time, accents, poor signal quality from distant sources, and technical jargon can reduce accuracy. Formal documents require manual verification of names, numbers, units, and punctuation.

Video transcription

Video transcription involves identifying speech from the video audio track and generating subtitles or text; it is suitable for use in courses, content on social media, interviews, and corporate training. Once the transcription is completed, it can usually be viewed and modified along the timeline in the dashboard.

Video footage does not automatically prove the accuracy of the audio content. News, legal, medical, and research materials should retain their original videos and be reviewed by people familiar with the respective fields.

Chinese and English subtitle translation

If desired, the identified Chinese or English subtitles can be translated into the target language, resulting in bilingual content or translated subtitles. The enterprise services also offer human translation and multiple rounds of review, making them suitable for commercial broadcasts, courses, and professional projects.

Automatic translation has limited capabilities when it comes to handling terms, proper nouns, puns, and cultural expressions. For professional publications, a glossary should be created, and attention should be paid to the timeline, the number of words per line, and the reading speed.

Subtitle file processing

Users can use existing subtitle files for translation and editing, thereby reducing the costs associated with re-recognition. According to the company’s pricing policy, subtitle translation is typically charged based on the duration indicated in the original subtitle timeline; adjustments to the timeline or video compression may incur additional fees.

Before importing, it is necessary to verify the encoding, language, frame rate, and time format. Even if the subtitle content is correct, a different frame rate can cause the subtitles to shift over time in longer videos.

Machine-based services with manual assistance

For business use, it offers a service in which AI performs the initial recognition or translation, followed by manual verification. Compared to purely mechanical approaches, it is more suitable for professional terminology, accents, online courses, and commercial videos that require high accuracy.

“Human-powered services” also come in standard and premium levels. When purchasing, it is necessary to check the number of review rounds, the glossary provided, the formatting, the delivery time, the confidentiality requirements, and the number of revisions allowed.

Meeting subtitles and simultaneous interpretation

This enterprise service provides subtitles for meetings, enabling the real-time conversion of spoken words into text on the screen, with the option to add translations as needed. It is suitable for forums, training sessions, live broadcasts, and multilingual meetings.

Real-time recognition is affected by the network, the microphone, echoes in the venue, and speaking habits. For important events, it is necessary to test the equipment in advance, prepare a glossary of terms, and arrange for manual backup solutions.

Document and OCR capabilities

The History Workflow also involves text recognition of images and video clips, as well as document translation. The current enterprise pricing page lists general image and video OCR services, along with APIs for recognition and translation.

An angled scan, low resolution, complex tables, and decorative fonts can reduce the accuracy of OCR. When dealing with contracts and financial data, it is necessary to verify each item individually.

Current status of the personal workspace

As of August 2026, it is possible to access the homepage of the NetEase Jianwai dashboard for this verification process; however, when not logged in, the individual’s free usage quota, supported file formats, maximum file length, and export rules are not fully displayed. Therefore, the earlier tutorials no longer refer to a fixed amount of free hours.

Before use, log in to test whether uploading, recognizing, editing, and exporting functions work properly, and download past projects promptly. Enterprise production should not rely solely on individual workstations.

Price and version comparison

Enterprise price overview

The official company pricing page offers options such as pay-as-you-go, free trials, and tiered pricing. The page for machine-assisted plus manual audio transcription indicates an average cost of around 1 yuan per minute; for video subtitle translation, the combined machine-assisted and manual service costs about 40 yuan per minute. However, the actual fees are determined based on factors such as language, audio quality, level of professionalism, and delivery requirements.

These prices are examples for business services and do not represent the membership rates for individual workstations. Complex accents, noise, technical jargon, expedited processing, and advanced formatting will result in additional charges.

Standard translation service

According to the published video translation rates, under standard conditions, the cost is around 32 yuan per minute for translating from English to Chinese, and around 35 yuan per minute for translating from Chinese to English. A fee of 4 yuan per minute can be added in case of quality issues, and 6 yuan per minute for translations related to specialized fields.

The subtitle timeline, special effects, video compression, and advanced customization are separate projects. Ultimately, the business party should provide a quote based on a sample.

Price for manual subtitle translation

The subtitle translation services listed on the company’s page are divided into standard and premium tiers: for standard translation, the cost is around 20 yuan per minute for English to Chinese, and around 25 yuan per minute for Chinese to English; for premium translation, the cost is around 40 yuan per minute for English to Chinese, and around 45 yuan per minute for Chinese to English.

The standard version is mainly suitable for individual viewing, while the advanced version is intended for commercial broadcasting and use in educational courses. The price is calculated based on the duration of the subtitles with their associated timeline; it does not include costs related to redoing the timeline.

Transcription and typesetting extras

The standard document format is usually formatted for free, while the creation of subtitle timelines costs around 5 yuan per minute; video compression services start at 0.5 yuan per minute. Subtitle effects can be provided at a fee based on specific templates.

Due to the varying requirements of each project, the unit prices listed on historical pages should not be used as a substitute for the official contract. Projects that involve large quantities, require urgent handling, or are confidential need to be confirmed separately.

API integration

Enterprise services offer interfaces for long-duration speech recognition, transcription, and translation; Didao Zhiyun also provides capabilities for short-duration speech processing, OCR, document translation, and real-time conference interpretation. The services are charged based on the number of calls made, and a testing quota is available.

The benefits associated with a personal account are different from those of a Youdao Zhiyun developer account; before integrating the service, it is necessary to create an application, obtain the required credentials, and consult the current product documentation.

OCR API pricing

On the pricing page for third-party services, OCR for general images and videos is listed as follows: the cost is approximately 0.006 yuan per transaction for up to 500,000 transactions per month; it is around 0.004 yuan per transaction for 500,000 to 1 million transactions per month; and it drops to approximately 0.002 yuan per transaction for more than 1 million transactions per month.

The cost of having text translated from Chinese to English is approximately twice the price for the corresponding service tier. The page also states that each account can receive 1,000 testing credits, valid for 30 days.

The actual purchase is subject to the console settings.

Youdao Zhiyun trial credit

The Price Center on Youdao Zhiyun currently shows that new users who register, undergo identity verification, and establish business contacts can receive different amounts of trial credit; the total amount available for this purpose changes over time. This trial credit is intended for use with the developer cloud services, and it does not mean that the personal dashboard will be available indefinitely at no cost.

Before using the available credit, it is necessary to check the validity period, the products that can be purchased, the requirements for real-name verification, and the rules regarding service suspension in case of unpaid debts.

Export and Edit

The transcribed result usually needs to be edited sentence by sentence in the workspace, after which the text or subtitle file can be exported. Before exporting, it is necessary to check the speaker names, timeline, punctuation, line breaks, and subtitle encoding.

For important projects, it is necessary to keep both the original audio and video files, as well as the revised manuscript and the final subtitles, in order to prevent loss due to project expiration or changes in the product.

Privacy and data security

Audio and video files may contain conference secrets, personal information, and unreleased content. It is necessary to obtain the consent of the participants before uploading them, and to verify the provisions regarding storage, access, deletion, and confidentiality outlined in the corporate contract.

Medical, legal, financial data, as well as internal R&D materials, should not be handled using ordinary personal accounts. For highly sensitive projects, it is advisable to consider private or enterprise-level security solutions.

NetEase External Use Tutorial

Complete a basic task.

1. Identify the audience, platform, format, duration, and the information that needs to be conveyed;
2. Prepare scripts, footage, or reference materials that can be used in NetEase’s external content creation;
3. Select audio to text conversion to create a low-cost preview;
4. Use video transcription to adjust the visuals, pacing, subtitles, and audio;
5. Check each frame for characters, text, logos, lip movements, and factual accuracy;
6. Export in the desired format after confirming the licensing for music, portraits, and materials;

Create reusable professional workflows

1. Create scripts, shot lists, brand assets, and a list of elements that are prohibited from use;
2. Save unified parameters for audio-to-text conversion, video transcription, and Chinese-English subtitle translation;
3. First, use representative shots to test the model and the quota;
4. Transfer the failed shots to manual editing or regenerate them;
5. Uniformize subtitles, volume, colors, and end credits;
6. Record the version and reviewer before publishing in batches;

Copyright notes

• Transcription and translation do not confer on users the copyright to the original audio and video;
• Permission to copy, translate, and publish course materials, films, podcasts, and recordings of other people’s meetings is required;
• Subtitle translation constitutes derivative content, and for commercial distribution it is necessary to take into account the rights related to the original work, the performance, the music, and the translation.

Is it open source?

NetEase’s Workbench, speech recognition models, translation models, and enterprise services are closed-source products; no complete official client, server, or model weights available for these products have been found.

Third-party scripts and download tools available on the Internet cannot be considered official open-source projects of NetEase.

Which users is it suitable for?

• A person who organizes recordings of interviews, meetings, courses, and podcasts;
• Creators who produce subtitles for videos in Chinese or English;
• Companies that need manual review and professional translation;
• Organizations that hold meetings, live broadcasts, and multilingual events;
• Developers who utilize the capabilities of long audio, translation, and OCR APIs.

Product advantages

• NetEase Youdao has a solid foundation in voice and translation technologies;
• Audio, video, subtitles, and translation processes are integrated;
• Provide a combination of mechanical and manual services;
• Subtitles for the conference venue and professional interpretation services;
• The pricing for corporate services and the tiered API prices are relatively transparent;
• It can be integrated with the Youdao Zhiyun development capabilities.

Restrictions and Precautions

• The information available on the individual workbench is limited, and the free quota of the older version cannot be applied under the rules for 2026;
• Machine recognition and translation still require proofreading, while enterprise services incur additional costs based on sound quality, language, and level of professionalism.
• The personal workspace, corporate support services, and Youdao Zhiyun API are the three ways of using the service; the prices and account benefits cannot be mixed together.

Frequently Asked Questions

Is NetEase Jianwai free?

The personal workspace can be accessed for a trial experience, but the fixed free quota is not fully displayed on the public page at present. Enterprise support services and APIs are billed on a usage-based basis.

Can NetEase Jianwai still be used?

As of August 2026, the access to the workstation interface remains available; the specific capabilities for uploading, recognizing, and exporting data need to be tested by logging in.

Can it convert audio to text?

Yes, it is suitable for meetings, interviews, courses, and podcasts. Noise, accents, and terminology require manual editing.

Is video subtitle translation supported?

It supports machine translation and manual review by professionals, and can handle existing subtitles as well as those generated by video analysis.

Does NetEase Jianwai have an API?

The enterprise version and Youdao Zhiyun offer APIs for long-duration voice communication, translation, OCR, etc.; the billing system for developers is separate from that of the individual dashboard.

Is NetEase Jianwai open-source?

It is not open source; the core workspace, as well as the speech and translation models, do not have their complete source code or weights made available publicly.